Get in touch

We're ready to assist you

Expert assistance for account access, funding, verification, and technical matters on Qarfina. Use email for specific cases and consult the FAQ for common platform questions.

Email assistance

For general inquiries and support:

[email protected]

Typical response time

Most queries receive an initial response within several hours. Priority is given to urgent access and funding matters; verification or withdrawal processing might require more time.

Ready to get started with Inizia?

Open your account swiftly without phone calls. After verification, fund your account from £250 and use charts, AI tools, and portfolio features with support for operational questions.

Contact and support options

Connecting with Qarfina and available support options

This page assists with sign-up, identity confirmation, deposits, withdrawals, security configurations, and navigating Qarfina’s charts and order systems. Most inquiries are managed by email with clear guidance, avoiding generic replies.

Please consult the FAQ first for typical questions about payment options, processing durations, and AI-enabled features. For account-specific concerns (login issues, document verification, pending transactions), contact support via email including your registered address and a brief issue summary.

Urgent issues affecting trading access (such as locked accounts, deposit failures, withdrawal inquiries) receive priority. Requests for investment advice, guaranteed profits, or external schemes fall outside our support services.

Email support channel

Reach out to the contact address above for account or technical inquiries. Attach screenshots when relevant and never share passwords or one-time codes.

Expected response periods

Most emails receive an initial reply within a few hours during busy periods. Verification or payment reviews may require additional time for thorough document checks.

Information to prepare

Have your registered email, approximate transaction timestamp, and a concise issue description ready to facilitate faster resolution for deposit, withdrawal, or access concerns.

Initial self-help steps

Reset passwords using official procedures, check spam folders for verification emails, and consult the FAQ on payment and security topics before escalating.

Post-account opening guidance

After verification, you can fund accounts from min. £250, set up watchlists, and explore AI-assisted tools. Support remains available for operational queries as you trade responsibly.